Lucky Star Rules and Regulations in India

All users of the Lucky Star platform in India must comply with a set of general requirements before using any services offered by the site. This includes accepting all applicable rules, both current and any new ones that are added by Lucky Star.

• Users must be at least 18 years old to register, bet, or play casino games on the Lucky Star platform;
• Only one account is allowed per person, and creating multiple accounts results in a permanent ban and the cancellation of funds and bonuses;
• Users are required to ensure that the information provided is accurate and up to date;
• Lucky Star can change the rules at any given time, and the changes are effective from the moment they are published on the site;
• The continued use of the platform after the modification is deemed as acceptance of the modified terms;
• All content on the Lucky Star website, including the interface of the games, graphics, and text, is owned by the platform and is prohibited from copying, distribution, and reproduction without permission;
• Lucky Star is limited in its liability for technical hindrances, third-party services, and circumstances beyond its control.

Lucky Star is a sportsbook that accepts sports bets from registered members aged 18 years and above. Here are some other rules:

• The sportsbook accepts bets via the sportsbook section on the website and mobile app;
• The minimum amount that can be staked is 300 INR via standard payment methods, while it is 92 INR for cryptocurrency payments;
• The upper limit is dependent on the market and is subject to change by Lucky Star at their discretion;
• Users can place single bets, multiple bets, and series bets on multiple events;
• The winnings are calculated automatically using the odds at the time the bet was placed and the outcome of the result;
• Lucky Star reserves the right to void or cancel any bet in cases where there are obvious pricing errors, data feed issues, or confirmed match fixing;
• No bets are accepted on suspended markets;
• For live bets, there is a slight delay, and the sportsbook may reject the bet in case the market closes before the confirmation is sent;
• Users cannot cancel their bets once the sportsbook accepts and confirms them.

Lucky Star supports deposits and withdrawals for Indian users through several payment options. All transactions go through encrypted channels. Here are the rules that apply to deposits and withdrawals in Lucky Star casino:

• Deposits are accepted through UPI, PhonePe, PayTm, and cryptocurrency;
• The minimum deposit amounts are 300 INR through UPI, PhonePe, PayTm, etc., while the minimum deposit through USDT BEP-20 is 92 INR;
• Maximum deposit limits are applicable based on the deposit method, with UPI having a maximum deposit of 100,000 INR, while PhonePe, PayTm, and cryptocurrency do not have a specific maximum deposit limit;
• Most deposits are instantaneous, while USDT ERC-20 takes a maximum of 10 minutes to process the deposit;
• Withdrawals are only processed through IMPS, with a minimum of 1,200 INR and a maximum of 45,000 INR per transaction;
• Withdrawals are processed within a maximum of 24 hours, but only after the account verification process is complete;
• Lucky Star carries out KYC procedures to verify the identity of the users before processing any withdrawals, as the users are required to verify their email address, while additional information may be required by the security team.

Lucky Star offers bonuses to its new and returning users in India, including a welcome bonus of 200% up to 20,000 INR on casino games. In order to activate the welcome bonus, you have to deposit a minimum of 300 INR. Here are some other important rules you need to know before getting a bonus:

• The wagering requirement for the welcome bonus is x25, and the maximum amount that can be withdrawn from bonus winnings is x5 of the bonus amount;
• All Lucky Star bonuses are subject to certain conditions that need to be fulfilled in order to make withdrawals;
• Bonus money is not directly withdrawable and has to be played through in accordance with the bonus conditions;
• Lucky Star has the right to cancel the bonus in case of abuse of the bonus conditions, including the creation of multiple accounts and coordinated betting;
• Only one bonus is active for one account at a time, unless otherwise mentioned in the bonus conditions;
• In case of bonuses credited due to system error, they are cancelled;
• It is recommended to read the bonus conditions of each bonus before activation as they vary for different bonuses.

Lucky Star encourages responsible gambling and has provided users from India with the means to be in control of their gambling activities. We want Indian players not to consider gambling as a source of income but rather as entertainment.

Users can limit the deposits they make based on a daily, weekly, or monthly basis. Players can achieve it through their account or by contacting the support team. They can also opt for self-exclusion if they wish to stop gambling or close their accounts. You can make it by contacting the support team through live chat or email at [email protected].

If you feel that you have a problem with gambling activities, you can contact the following organizations for help:

• Gamblers Anonymous India – www.gamblersanonymous.org;
• BeGambleAware – www.begambleaware.org;
• GamCare – www.gamcare.org.uk.

We also encourage players to take regular breaks from gambling, avoid gambling while experiencing emotional issues, and monitor their session activity through the user’s account history.

Lucky Star abides by anti-money laundering laws and regulations and takes all measures to ensure that no financial crime takes place on the platform. Users are required to undergo verification before making any withdrawal on the platform.

• The KYC process for Lucky Star involves verifying their email address by providing identification documents such as proof of address or ID issued by the government;
• Lucky Star also keeps an eye on all transactions made on the platform to ensure that no suspicious activity takes place, such as making large deposits and then withdrawing funds immediately;
• The security team also flags any suspicious transactions that may be involved in money laundering;
• Lucky Star also reserves the right to freeze funds in accounts suspected of money laundering or fraud;
• In case of any financial crime, Lucky Star also reports it to the authorities;
• No user should use the platform to facilitate any funds for any illegal activity;
• In case of any breach of AML laws, the account is suspended, and all funds are forfeited.

The personal data that is collected and processed by the company is related to the users in India and is in accordance with the privacy and data protection regulations that are applicable.

• The personal data that is being collected includes the name, email ID, phone number, payment information, and device information;
• The personal data is being used by the company to verify the user’s identity, process transactions, provide bonuses and offers, and fulfill the legal obligations;
• The personal data is not being sold to any third party;
• The personal data is being shared with third parties with the payment processors and the government;
• Users can request access to the personal data that is being collected, request corrections to the personal data that is incorrect, and request deletion of the personal data;
• Users can contact the security team at [email protected] to exercise these rights;
• The personal data is being retained as long as the account is active and as required by the law when the account is closed.

Cookies are small text files that websites store on a user’s device during a visit. Lucky Star uses cookies to maintain session continuity, remember user preferences, analyse site traffic, and provide relevant content and promotions. Here are some other aspects to know:

• Session cookies will expire when the user closes the browser;
• Persistent cookies will stay on the user’s device for a set period of time and will allow the user to be recognized across multiple visits;
• Analytics cookies will be used to collect information about user behavior in order to improve the site;
• Lucky Star will not collect sensitive personal information through the use of cookies beyond what is necessary for the platform’s functioning;
• Users can opt out of cookies at any time through the browser or device;
• Users should be aware that disabling cookies may prevent certain features of the Lucky Star site from functioning correctly;
• Continued use of the site will be taken as acceptance of the cookies.

Lucky Star protects user accounts and financial transactions through a combination of technical and organisational security measures. The platform uses SSL encryption across all pages to prevent unauthorized interception of data in transit. Other important aspects are:

• All financial transactions are carried out through a verified and encrypted payment system;
• Lucky Star constantly monitors all account activities to identify any suspicious unauthorised access, unusual login activity, or suspicious transaction activity;
• Lucky Star has the authority to temporarily lock any account showing unusual activity until a security review is done;
• Users are encouraged to make their accounts more secure by creating a unique password and enabling two-factor authentication through the account settings;
• Users are required to keep their login information private;
• Lucky Star never requests a password through email, phone, or any other chat service;
• Users are required to report any suspected unauthorised access to the support team immediately through live chat or [email protected];
• Lucky Star takes all reports of security incidents seriously and acts immediately to protect the affected account.